Support
How can we help?
Write to us and a person on our team will get back to you. Tell us what you need and we’ll take it from there.
What’s it about?
Pick a topic and your email opens with the subject already filled in.
Signing in & your account
Passwords, two-factor codes, invitations and your profile.
Email us →Calls & meetings
Ringing, audio and video, screen sharing and scheduled calls.
Email us →Desktop & phone apps
Installing, updating and notifications on Windows, macOS, Android and iPhone.
Email us →Plans & billing
Your plan, members, invoices and changing how you pay.
Email us →Help us help you faster
- Your organization’s name in Brecx Connect
- The device and app you were using (for example, Windows app or iPhone)
- What happened, and roughly when
- A screenshot, if you have one